Frequently Asked Questions

On average AARX patients lose on average 15% of their body weight, however results vary from person to person. The medications help control hunger. Working with your Patient Care Coach and making small lifestyle modifications can greatly impact the success of your weight loss.

Our providers can prescribe a variety of GLP-1s (glucagon-like peptide-1s) including Semaglutide and GLP-1 + GIP’s such as Tirzepatide. These are often referred to by their brand name, so you may have heard of these medications as Wegovy®, Ozempic®, or Mounjaro™. All these medications are clinically tested, stimulant-free, and non-habit forming. They work by addressing what is most important for weight loss according to biology and help lower the weight your body fights to stay at. GLP-1’s are naturally occurring hormones that send signals to your brain to decrease appetite, improve metabolism, and regulate your digestion. Our medical providers can also prescribe Phentermine, which requires an updated EKG to be prescribed this medication because of the stimulant effects.

We do not accept insurance for our programs. AARX does not work with or participate or bill either private commercial or federal health care programs. Our providers may suggest services not offered by AARX that may result in additional health care fees but in no event will AARX be held responsible for additional medical expenses. Patients are solely responsible for all fees of the programs and health care service provided. However, if patients have insurance and want to try applying to see if they medically qualify based on their individual insurance plans, we will help patients try to navigate this option, but your insurance coverage is between you and your insurance company. Patients agreeing to join one of AARX weight loss programs understand and release AARX of all responsibilities of additional fees charged to patients by your insurance company. There is no guarantee that your insurance will cover any the cost of one of our weight loss programs. *If using insurance, the patient is still responsible for provider time, membership and other fees that are included in our weight loss programs.

We allow patients to reschedule or cancel appointments with at least 2 hours’ notice before the appointment. For patients who are late, we allow a 10-minute grace period before your appointment is cancelled. For patients that miss or no show for set appointment times, there is $100 rescheduling fee that needs to be paid prior to getting back on the Providers schedule.

Once you finish your virtual consultation with one of our Medical Providers, your prescription is sent to our preferred pharmacy. Processing time can range between 3-5 business days depending upon the shipping requirements to get the medication delivered to your front door.

For medical emergencies, you need to call 911 immediately. If you have questions about how to use the medication, still having hunger, need help with nutrition or any other question related to your weight loss program, you can directly communicate with us by calling. Our business hours are based on eastern time zone from 8am to 8pm, 7 days a week.

AARX is a health care company, and we have a strict privacy policy in place. We do not sell or use your personal information for 3rd parties. Please read our privacy policy for more details.